Security Guard Services Service Level Agreement

Name: Security Guard Services Service Level Agreement
Brand: SheriaPlex
SKU: DOC-826
Price: 150 KES
Availability: InStock

Document Type

DOCX

Price: KES 150

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Document Overview

A Security Guard Services SLA is a formal, legally binding contract between a client (organization, government, or business) and a private security company (provider).

Key Components of a Security Guard Services SLA:
1️. Parties to the Agreement
2️. Scope of Services
3️. Locations & Coverage
4️. Service Hours
5️. Performance Standards
6️. Personnel Requirements
7️. Uniforms & Equipment
8️. Security Procedures
9️. Compliance & Legal Requirements
10. Client Responsibilities
11️. Supervision & Monitoring
12️. Incident Response & Escalation
13️. Service Credits & Penalties
14️. Claims Process
15️. Termination
16️. Limitation of Liability
17️. Force Majeure
18️. Governing Law

Purpose of a Security Guard Services SLA:
1. Ensures that the client’s property, staff, customers, and assets are always protected by properly trained and present security personnel.
2. Outlines how many guards, their duties, shifts, equipment, response times, and service hours.
3. Holds the security company accountable for poor performance, absenteeism, late reporting, uniform violations, or security breaches.
4. Ensures full compliance with:
• Kenya Private Security Regulation Act (2016)
• Kenya Labour Laws
• Kenya Occupational Safety and Health Act (OSHA, 2007)
• Kenya Data Protection Act (2019)

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Security Guard Services Service Level Agreement

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