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- Elevator Maintenance Service Level Agreement
An Elevator Maintenance Service Level Agreement (SLA) is a formal contract between a property owner or manager (Client) and a service provider (Contractor) that defines the standards, scope, and...
- Pest Control Services Service Level Agreement
A Pest Control Services Service Level Agreement (SLA) is a legally binding contract between a client (property owner, facility manager, or organization) and a pest control company (service...
- Water Supply Service Level Agreement (for managed buildings)
A Water Supply Service Level Agreement (SLA) is a formal contract between a property manager (or owner) and a water service provider (either an internal building services team or an external...
- Power Supply Service Level Agreement (for private estates or developments)
A Power Supply Service Level Agreement (SLA) is a legally binding contract between:
• The Estate Management (or Property Manager)
and
• The Power Supply Service Provider (Internal or...
- Legal Advisory Service Level Agreement
A Legal Advisory Service Level Agreement (SLA) is a formal written contract between:
• A Client (e.g. a company, NGO, government agency, or individual),
and
• A Legal Service Provider (e.g. law...
- Accounting & Bookkeeping Service Level Agreement
An Accounting & Bookkeeping Service Level Agreement (SLA) is a formal contract between a Client (a company, NGO, government agency, or individual) and a Service Provider (external accounting firm,...
- HR Outsourcing Service Level Agreement
An HR Outsourcing Service Level Agreement (SLA) is a formal contract between a business (the client) and a third-party HR service provide.
Below are the typical sections included:
1️. Parties to...
- Virtual Assistant Service Level Agreement
A Virtual Assistant Service Level Agreement (SLA) is a formal written contract between a client (individual or business) and a virtual assistant (VA) or VA service provider.
Key Components of a...
- Graphic Design Service Level Agreement
A Graphic Design Service Level Agreement (SLA) is a formal written contract between a client (business, organization, or individual) and a graphic designer (freelancer, agency, or outsourced service...
- Content Writing Service Level Agreement
A Content Writing Service Level Agreement (SLA) is a formal, written contract between a client (business, organization, or individual) and a content writer or content writing agency.
Key Components...
- Digital Marketing Service Level Agreement
A Digital Marketing Service Level Agreement (SLA) is a formal contract between a client (business or organization) and a digital marketing service provider (agency, freelancer, or consultant).
Key...
- SEO Services Service Level Agreement
A SEO Services Service Level Agreement (SLA) is a formal written contract between a client (business, organization, or website owner) and a service provider (SEO agency, consultant, or...
- Audit Services Service Level Agreement
An Audit Services Service Level Agreement (SLA) is a formal, written contract between a client (business, government entity, or organization) and a service provider (external auditor, audit firm, or...
- Tax Filing Service Level Agreement
A Tax Filing Service Level Agreement (SLA) is a formal written contract between a business (the client) and a tax professional or tax service provider (the service provider).
Key Components of a...
- Online Course Delivery Service Level Agreement
An Online Course Delivery Service Level Agreement (SLA) is a formal contract between an online course provider (or e-learning platform operator) and the client or learners (individuals, companies,...
- E-learning Platform Service Level Agreement
An E-learning Platform Service Level Agreement (SLA) is a formal, legally binding contract between an e-learning platform provider (service provider) and its client (institution, school, business, or...
- Corporate Training Service Level Agreement
A Corporate Training Service Level Agreement (SLA) is a formal written contract between a corporate client (the company receiving the training) and a training provider (consultant, training firm, or...
- Tutoring Services Service Level Agreement
A Tutoring Services Service Level Agreement (SLA) is a formal written contract between a client (student, parent, guardian, or institution) and a tutor or tutoring agency (service provider).
Key...
- School Management System Service Level Agreement
A School Management System Service Level Agreement (SLA) is a formal, legally binding contract between the school, institution, or educational organization (the client)
and the School Management...
- Ambulance Services Service Level Agreement
An Ambulance Services Service Level Agreement (SLA) is a formal contract between an ambulance service provider and a client (which may be a hospital, insurance company, corporate organization, school,...
- Telemedicine Service Level Agreement
A Telemedicine Service Level Agreement (SLA) is a legally binding contract between a telemedicine service provider and a client (such as a hospital, clinic, insurance company, employer, or government...
- Medical Equipment Maintenance Service Level Agreement
A Medical Equipment Maintenance Service Level Agreement (SLA) is a legally binding contract between a healthcare facility (hospital, clinic, laboratory, etc.) and a maintenance service provider....
- Clinical Lab Service Level Agreement
A Clinical Laboratory Service Level Agreement is a formal, legally binding contract between a healthcare provider (hospital, clinic, or medical practice) and a clinical laboratory.
Key Components...
- Nursing Home Service Level Agreement
A Nursing Home Service Level Agreement (SLA) is a legally binding document between a nursing home (care provider) and a resident (or their representative, healthcare institution, or insurer).
Key...
- Home-Based Care Service Level Agreement
A Home-Based Care Service Level Agreement (SLA) is a formal, legally binding contract between a home care service provider and a client (patient or authorized representative).
Key Components of a...
- Video Production Service Level Agreement
A Video Production Service Level Agreement (SLA) is a formal, legally binding contract between a video production company (service provider) and a client (individual, business, NGO, or government...
- Photography Services Service Level Agreement
A Photography Services Service Level Agreement (SLA) is a formal contract between a photographer (or photography business) and a client that defines the scope, standards, and expectations for the...
- Animation Services Service Level Agreement
An Animation Services Service Level Agreement (SLA) is a legally binding contract between an animation service provider (individual freelancer or studio) and a client.
I’ll structure them...
- Voice-over Services Service Level Agreement
A Voice-over Services SLA is a formal contract between a client (who needs voice recording services) and a service provider (voice-over artist or studio).
Now let’s structure the important parts in...
- Podcast Production Service Level Agreement
A Podcast Production Service Level Agreement (SLA) is a formal contract between a podcast producer (or production company) and a client that outlines exactly how podcast production services will be...
- Event Livestreaming Service Level Agreement
An Event Livestreaming Service Level Agreement (SLA) is a formal contract between a livestream service provider (freelancer, studio, or production company) and a client.
Here are the core...
- Construction Project Service Level Agreement
A Construction Project Service Level Agreement (SLA) is a formal contract between a client (the project owner or developer) and a contractor (construction company or service provider).
Here are...
- Property Management Service Level Agreement
A Property Management Service Level Agreement (SLA) is a formal contract between a property owner (or landlord) and a property manager (or property management company).
Now let’s structure the key...
- Borehole Drilling Service Level Agreement
A Borehole Drilling Service Level Agreement (SLA) is a formal contract between a client (property owner, developer, institution, or government agency) and a service provider (borehole drilling...
- Renovation Services Service Level Agreement
A Renovation Services Service Level Agreement (SLA) is a formal written contract between a client (property owner or developer) and a renovation contractor or service provider.
Here’s the proper...
- Landscaping & Gardening Service Level Agreement
A Landscaping & Gardening Service Level Agreement (SLA) is a formal contract between a property owner or manager (client) and a landscaping/gardening service provider (contractor).
Here are the...
- Real Estate Agency Service Level Agreement
A Real Estate Agency Service Level Agreement (SLA) is a formal contract between a property owner (or developer) and a real estate agency that sets out the terms, service standards, timelines, and...
- Call Center Service Level Agreement
A Call Center Service Level Agreement (SLA) is a formal contract between a client (company or institution) and a call center service provider that defines the expected performance standards,...
- Laundry Services Service Level Agreement
A Laundry Services Service Level Agreement (SLA) is a formal contract between a client (individual, business, hotel, hospital, or institution) and a laundry service provider.
Here’s a...
- Subscription Box Fulfillment Service Level Agreement
A Subscription Box Fulfillment Service Level Agreement (SLA) is a formal contract between a subscription box business (the client) and a third-party logistics or fulfillment service provider....
- Mobile Money Integration Service Level Agreement (e.g., Mpesa API)
A Mobile Money Integration Service Level Agreement (SLA) is a formal contract between a business (the client) and a service provider (API integrator, developer, fintech, or aggregator) that governs...
- Printing & Branding Service Level Agreement
A Printing & Branding Service Level Agreement (SLA) is a formal contract between a client (individual, business, or organization) and a printing & branding service provider.
Here’s a fully...
- E-commerce Fulfillment Service Level Agreement
An E-commerce Fulfillment Service Level Agreement (SLA) is a formal contract between an online retailer (the client) and a fulfillment service provider (warehouse, logistics provider, or 3PL). It...
- Domain & Email Hosting Service Level Agreement
A Domain & Email Hosting Service Level Agreement (SLA) is a formal contract between a client (individual, business, or organization) and a service provider (domain registrar, email hosting provider,...
- Vehicle Leasing Service Level Agreement
A Vehicle Leasing Service Level Agreement (SLA) is a legally binding contract between a leasing company (lessor) and a client (lessee) that defines the exact terms, standards, responsibilities, and...
- Public WiFi Provision Service Level Agreement
A Public WiFi Provision Service Level Agreement (SLA) is a formal, legally binding contract between a client (e.g. government, institution, mall, university, or organization providing the public WiFi)...
- Coworking Space Access Service Level Agreement
A Coworking Space Access Service Level Agreement (SLA) is a formal, legally binding contract between a coworking space operator (service provider) and a member or business (client).
Here is a...
- Waste Management Service Level Agreement
A Waste Management Service Level Agreement (SLA) is a formal contract between a waste generator (such as a business, hospital, office park, or government agency) and a waste management service...
- Drone Services Service Level Agreement
A Drone Services Service Level Agreement (SLA) is a legally binding contract between a client (business, government agency, or private organization) and a drone services provider.
Here’s a fully...
- Influencer Marketing Service Level Agreement
An Influencer Marketing Service Level Agreement (SLA) is a formal, legally binding contract between a business (brand, agency, or advertiser) and an influencer (content creator or influencer agency)....