Train Attendant/Hostess Employment Contract

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Number of Pages: 4

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Summary

A Train Attendant or Hostess Employment Contract is a formal legal agreement between a railway operator (such as Kenya Railways, the Standard Gauge Railway operator, or a private rail service) and an employee hired to provide onboard customer service to passengers.

Key Components of the Contract:
1. Parties to the Contract
2. Job Title and Description
3. Commencement Date and Work Location
4. Working Hours and Shifts
5. Salary and Remuneration
6. Probation Period
7. Leave and Entitlements
8. Uniform and Presentation
9. Conduct and Customer Service
10. Termination Clause
11. Dispute Resolution
12. Governing Law
13. Signatures

The primary purposes of a Train Attendant/Hostess Contract are to:
1. Establish a clear employment relationship between the rail company and the onboard service staff.
2. Define the employee's role in ensuring passenger comfort, safety, and service delivery during train journeys.
3. Outline the conditions of employment, including working hours, compensation, uniforms, and behavior expectations.
4. Ensure compliance with labor laws, occupational safety, and customer service standards.
5. Protect both the employer and employee legally in the event of disputes, misconduct, or termination.

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Disclaimer: This document is not to be taken as legal advise.

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