General Service Agreement (B2B or B2C)

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DOCX
Pages
2
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Document Overview

A General Services Agreement (GSA) is a legally binding contract between a service provider and a client (individual or business) that outlines the terms and conditions under which services will be provided.

Key Components of a General Services Agreement:
1. Parties to the Agreement
2. Scope of Services
3. Term and Termination
4. Payment Terms
5. Performance Standards
6. Confidentiality
7. Intellectual Property
8. Dispute Resolution
9. Indemnification
10. Force Majeure
11. Governing Law
12. Amendments

Purpose of a General Services Agreement:
1. Clarifies responsibilities by outlining the specific services to be performed and the standards expected.
2. Protects both parties by safeguarding legally the rights and interests of both the service provider and the client.
3. Minimizes disputes by providing a clear reference point if misunderstandings arise.
4. Helps ensure that services are performed in line with agreed regulations, timelines, and budgets.
5. Establishes how and when payments are made, and what happens if performance is unsatisfactory.

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