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Employee Grievance Policy

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Microsoft Word (Editable)
Pages
4
Price: KES 200
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Document Overview

An Employee Grievance Policy is a formal HR document that outlines the procedure employees should follow to raise complaints or concerns within the workplace.

Here are the essential sections that make up a well-structured grievance policy:
1. Policy Title and Statement
2. Purpose
3. Scope
4. Definition of a Grievance
5. Guiding Principles
6. Grievance Procedure
7. Confidentiality
8. Protection from Victimization
9. Record Keeping
10. Roles and Responsibilities
11. Legal and Policy References
12. Policy Review

The purpose of this policy is to:
1. Ensure all employees have access to a fair process for addressing complaints.
2. Provide a clear mechanism for resolving issues such as harassment, discrimination, or unfair treatment.
3. Encourage early resolution of problems before they become serious or lead to litigation.
4. Align workplace practices with Kenya’s Employment Act and labor laws.
5. Safeguard both the employee's and employer's rights through transparent and documented procedures.
6. Reinforce a culture of trust, accountability, and mutual respect.

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