Content Writing Service Level Agreement

Name: Content Writing Service Level Agreement
Brand: SheriaPlex
SKU: DOC-839
Price: 150 KES
Availability: InStock

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DOCX

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Price: KES 150

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Document Overview

A Content Writing Service Level Agreement (SLA) is a formal, written contract between a client (business, organization, or individual) and a content writer or content writing agency.

Key Components of a Content Writing SLA
1️. Parties to the Agreement
2️. Definitions
3️. Purpose Statement
4️. Scope of Services
5️. Service Hours and Availability
6️. Delivery Timelines
7️. Revisions Policy
8️. Key Performance Indicators (KPIs)
9️. Client Responsibilities
10. Writer Responsibilities
11️. File Formats and Delivery Method
12️. Fees and Payment Terms
13. Intellectual Property Ownership
14️. Confidentiality and Data Protection
15️. Term and Termination
16️. Limitation of Liability
17️. Force Majeure
18️. Dispute Resolution
19️. Governing Law
20️. Entire Agreement & Amendments

The main purposes of the SLA are:
1. Clearly define what content will be delivered, by when, and to what standard.
2. Set objective metrics for quality, timeliness, originality, and compliance with briefs.
3. Legally safeguard both client and writer in case of disputes or non-performance.
4. Define who owns the final content and under what conditions.
5. Protect private or sensitive information shared during the writing process.
6. Ensure that both parties comply with Kenya’s Copyright Act and Data Protection Act, 2019 where applicable.

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Content Writing Service Level Agreement

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