Renovation Services Service Level Agreement

Document Type
DOCX
Pages
5
Price: KES 150
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Document Overview

A Renovation Services Service Level Agreement (SLA) is a formal written contract between a client (property owner or developer) and a renovation contractor or service provider.

Here’s the proper structure of what should be included:
1️. Parties to the Agreement
2️. Purpose of the Agreement
3️. Project Details
4️. Scope of Services
5️. Service Delivery Standards
6️. Performance Metrics
7️. Client Responsibilities
8️. Payment Terms
9️. Variations & Change Orders
10. Warranties
1️1. Defects Liability Period
1️2. Liability & Insurance
1️3. Force Majeure
1️4. Termination Conditions
1️5. Dispute Resolution
1️6. Confidentiality & Data Protection
1️7. Governing Law
1️8. Entire Agreement & Amendments
1️9. Signatures

The SLA serves to:
1. Outlines the scope of work, materials, and services being provided.
2. Ensures both parties agree on workmanship standards, safety protocols, timelines, and materials to be used.
3. Minimizes disagreements over delivery dates, costs, variations, or workmanship issues.
4. Protects both the client and contractor by detailing their legal obligations and remedies for breaches.
5. Addresses delays, unforeseen conditions, safety issues, and environmental obligations.
6. Encourages organized, transparent, and accountable project delivery.

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