Construction Project Service Level Agreement

Name: Construction Project Service Level Agreement
Brand: SheriaPlex
SKU: DOC-861
Price: 150 KES
Availability: InStock

Document Type

DOCX

Pages

Price: KES 150

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Document Overview

A Construction Project Service Level Agreement (SLA) is a formal contract between a client (the project owner or developer) and a contractor (construction company or service provider).

Here are the major sections of the agreement, logically organized:
1️. Parties Involved
2️. Purpose of the Agreement
3️. Project Description
4️. Scope of Work
5️. Service Level Standards
6️. Performance Metrics
7️. Variations & Change Orders
8️. Payment Terms
9️. Retention & Defects Liability
10. Client Responsibilities
1️1. Health, Safety & Environmental Obligations
1️2. Insurance & Liability
1️3. Force Majeure
1️4. Termination Clause
1️5. Dispute Resolution
1️6. Governing Law
1️7. Entire Agreement & Amendments
1️8. Signatures

The SLA serves several critical purposes:
1. Clearly explains exactly what work will be done, who is responsible, and to what standard.
2. Establishes timelines, quality benchmarks, reporting requirements, and defect tolerances.
3. Minimizes ambiguity about who is responsible for what, when, and at what cost.
4. Protects both parties if contractual obligations are not met.
5. Clearly defines liability, insurance requirements, safety standards, and force majeure protections.
6. Ensures that the contractor delivers work according to established industry standards and legal regulations.

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Construction Project Service Level Agreement

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