Property Management Service Level Agreement

Name: Property Management Service Level Agreement
Brand: SheriaPlex
SKU: DOC-862
Price: 150 KES
Availability: InStock

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DOCX

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Price: KES 150

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Document Overview

A Property Management Service Level Agreement (SLA) is a formal contract between a property owner (or landlord) and a property manager (or property management company).

Now let’s structure the key elements properly:
1️. Parties to the Agreement
2️. Purpose of the Agreement
3️. Property Details
4️. Scope of Services
5️. Service Level Standards
6️. Client Responsibilities
7️. Fees & Payment Terms
8️. Insurance & Liability
9️. Retention of Records & Confidentiality
10. Legal & Regulatory Compliance
1️1. Force Majeure
1️2. Term & Termination
1️3. Dispute Resolution
1️4. Governing Law
1️5. Entire Agreement & Amendments
1️6. Signatures

The SLA serves to:
1. Clearly outlines what the property manager is expected to do.
2. Establishes timelines, occupancy targets, financial reporting schedules, maintenance response times, and tenant service expectations.
3. Reduces misunderstandings by addressing fees, reporting obligations, decision-making authority, and communication protocols.
4. Protects both the property owner and the manager through legal provisions, liability limitations, insurance requirements, and dispute resolution procedures.
5. Provides a framework that promotes consistency, transparency, accountability, and regulatory compliance in property management.

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Property Management Service Level Agreement

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