Demand Letter for Delivery of Online Order

Document Type: DOCX

Number of Pages: 2

Price: KES 150
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Summary

A Demand for Delivery of Online Order Demand Letter is a formal written notice sent by a customer to an online seller or e-commerce business demanding immediate delivery of goods that have been ordered and paid for but not delivered within the agreed time or within a reasonable time.

Key Components:
1. Sender’s Details
2. Recipient’s Details
3. Date of the Letter
4. Subject/Reference Line
5. Reference to the Purchase
6. Description of the Problem
7. Reference to Legal Protections
8. Formal Demand for Delivery
9. Consequences of Non-Compliance
10. Polite but Firm Closing
11. Signature Block

Purpose:
1. To formally notify the seller of their breach of the sale agreement by failing to deliver.
2. To give the seller a final opportunity to fulfill their obligation without court action.
3. To preserve your rights under Kenyan consumer law by documenting your attempts to resolve the issue amicably.
4. To support legal claims if you need to cancel the contract, demand a refund, or claim damages.
5. To protect your financial interests and avoid further loss.

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Disclaimer: This document is not to be taken as legal advise.

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