Demand Letter for Repair or Replacement under Warranty

Name: Demand Letter for Repair or Replacement under Warranty
Brand: SheriaPlex
SKU: DOC-711
Price: 200 KES
Availability: InStock

Document Type

DOCX

Pages

Price: KES 200

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Document Overview

A Demand for Repair or Replacement under Warranty Letter is a formal written notice from a consumer to a seller, manufacturer, or service provider requesting that a defective product be repaired or replaced at no cost, in line with the warranty terms.

Key Components of the Letter:
1. Sender’s Information
2. Recipient’s Details
3. Subject Line or Heading
4. Product and Purchase Details
5. Nature of the Problem or Defect
6. Legal and Contractual Reference
7. Specific Demand
8. Timeline for Response
9. Consequence of Non-Compliance
10. Closing Statement and Signature
11. Attachments (if any)

Purpose of the Letter:
1. It formally requests the seller or manufacturer to honor the warranty provided with the product.
2. The letter puts the seller or manufacturer on record about the issue, often prompting quicker action.
3. It gives the business an opportunity to respond and resolve the matter amicably without involving authorities or courts.
4. The letter serves as evidence if the matter is escalated to the Competition Authority of Kenya, Small Claims Court, or consumer tribunals.

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Demand Letter for Repair or Replacement under Warranty

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