Collections Officer Employment Contract

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DOCX
Pages
5
Price: KES 150
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Document Overview

A Collections Officer Employment Contract is a formal legal agreement between an employer (such as a bank, microfinance institution, SACCO, digital lender, or corporate entity) and an employee hired to serve as a Collections Officer.

Here are the properly numbered key components:
1. Parties to the Agreement
2. Appointment and Job Title
3. Commencement Date
4. Probation Period
5. Job Description and Key Responsibilities
6. Place of Work
7. Working Hours
8. Remuneration
9. Allowances and Benefits
10. Leave Entitlements
11. Confidentiality and Non-Disclosure
12. Conflict of Interest and Ethical Obligations
13. Performance Evaluation
14. Disciplinary Procedures
15. Termination of Employment
16. Retirement
17. Governing Law
18. Entire Agreement and Amendments
19. Signatures and Witnesses

The contract serves several critical purposes:
1. To legally formalize the employment relationship.
2. To define duties, expectations, and collection targets.
3. To protect the employer from financial loss, reputational risk, and legal disputes.
4. To ensure ethical and lawful debt recovery in compliance with Kenyan laws.
5. To set out performance targets linked to commissions and incentives.
6. To protect confidential client information.
7. To outline clear terms for pay, benefits, discipline, termination, and dispute resolution.
8. To guide professional behavior, protecting both the institution and the clients.

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