Document Type: DOCX
Number of Pages: 4
An IT System Integration Agreement is a legally binding contract between a client (often a business or organization) and a service provider (an IT integrator or consultant) outlining the terms for integrating various software, hardware, databases, or cloud systems into a unified, functional IT environment. Key Components of an IT System Integration Agreement:1. Parties to the Agreement2. Definitions3. Scope of Work4. Project Phases and Timelines5. Service Levels (SLA)6. Client Obligations7. System Acceptance Testing8. Fees and Payment Terms9. Change Management10. Data Protection & Security11. Intellectual Property12. Confidentiality Clause13. Warranties and Liability14. Termination15. Dispute Resolution16. Force Majeure Purpose of the Agreement:1. What systems are being integrated, the intended outcome, and timelines.2. Clarify what the client provides (e.g., access, data, legacy systems) and what the integrator delivers.3. Address data protection, system downtime, and liability if something fails.4. Prevent unauthorized use or disclosure of sensitive data or proprietary systems.5. Align with laws like Kenya’s Data Protection Act or industry-specific regulations.Order for an editable sample template here on Sheriaplex.
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