Document Type: DOCX
Number of Pages: 3
A Demand for Repair of Defective Goods Demand Letter is a formal written notice sent by a buyer (consumer or business) to a seller or supplier requesting the immediate repair of goods that were delivered in a defective, faulty, or non-functional condition.Key Components: 1. Sender’s Full Details2. Recipient’s Full Details3. Date of the Letter4. Clear Subject Line5. Reference to the Transaction6. Description of the Defect7. Attempts to Resolve (Optional)8. Formal Demand for Repair9. Alternative Remedies if Repair is Not Possible10. Warning of Legal Consequences11. Attachments (Optional but Recommended)12. Professional ClosingPurpose: 1. It officially informs the seller of the defect and demands that it be corrected.2. It asserts the buyer’s rights under Kenyan commercial and consumer protection laws to receive goods that meet required standards.3. It gives the seller a fair chance to rectify the defect without immediate legal escalation.4. It serves as documented proof that the buyer made reasonable efforts to resolve the issue before pursuing legal remedies.5. It helps the buyer recover full value by insisting on repair (or replacement/refund) without incurring further costs.Order for an editable sample template here on Sheriaplex.
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