Video Production Service Level Agreement

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DOCX
Pages
5
Price: KES 150
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Document Overview

A Video Production Service Level Agreement (SLA) is a formal, legally binding contract between a video production company (service provider) and a client (individual, business, NGO, or government agency).

Key Components of a Video Production SLA:
1. Parties to the Agreement
2. Scope of Services
3. Service Delivery Timelines
4. Client Responsibilities
5. Service Provider Responsibilities
6. Quality Standards & Revisions
7. Fees, Payment Terms & Billing
8. Intellectual Property Rights
9. Confidentiality
10. Data Protection & Privacy
11. Cancellation & Termination
12. Liability & Indemnity
13. Force Majeure
14. Dispute Resolution
15. Governing Law
16. Entire Agreement and Amendments

Purpose of a Video Production Service Level Agreement:
1. To define the full scope of video production services to be delivered.
2. To set clear timelines for each stage of production (pre-production, filming, editing, delivery).
3. To establish quality standards and revision rights for the client.
4. To clarify the financial obligations and payment terms.
5. To allocate ownership, licensing, and usage rights for video content.
6. To manage risks, liabilities, and force majeure events.
7. To protect intellectual property and confidential information.
8. To ensure compliance with Kenya’s legal and regulatory framework.
9. To provide a clear dispute resolution mechanism if conflicts arise.

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