Tutoring Services Service Level Agreement

Name: Tutoring Services Service Level Agreement
Brand: SheriaPlex
SKU: DOC-847
Price: 150 KES
Availability: InStock

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Price: KES 150

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Document Overview

A Tutoring Services Service Level Agreement (SLA) is a formal written contract between a client (student, parent, guardian, or institution) and a tutor or tutoring agency (service provider).

Key Components of a Tutoring Services SLA:
1️. Parties to the Agreement
2️. Definitions
3️. Purpose Statement
4️. Scope of Services
5️. Session Delivery Mode
6️. Session Scheduling & Duration
7️. Client Responsibilities
8️. Service Provider Responsibilities
9️. Key Performance Indicators (KPIs)
10. Confidentiality and Data Protection
11️. Safeguarding and Student Protection
12️. Fees and Payment Terms
13️. Cancellation and Rescheduling
14️. Term and Termination
15️. Limitation of Liability
16️. Force Majeure
17️. Dispute Resolution
18️. Governing Law
19️. Entire Agreement & Amendments

The key purposes of the SLA are:
1️. Clarify Scope of Services
2️. Set Service Standards
3️. Protect Both Parties
4️. Safeguard Students
5️. Ensure Confidentiality
6️. Comply with Legal Requirements
7️. Resolve Disputes Professionally

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Tutoring Services Service Level Agreement

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