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SaaS Subscription Agreement

Document Type: DOCX

Number of Pages: 3

Price: KES 150
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Summary

A SaaS (Software as a Service) Subscription Agreement is a legal contract between a SaaS provider and a customer, outlining the terms under which the customer can access and use the provider's software on a subscription basis—usually hosted on the cloud and accessed via the internet.

Key Components:
1. Parties and Effective Date
2. Definitions
3. Grant of License / Access Rights
4. Subscription Term and Renewal
5. Fees and Payment Terms
6. Restrictions on Use
7. Support and Maintenance
8. Data Ownership and Security
9. Confidentiality Clause
10. Intellectual Property (IP) Rights
11. Warranties and Disclaimers
12. Limitation of Liability
13. Termination Clause
14. Force Majeure
15. Governing Law and Dispute Resolution

Purpose:
1. Clarifies what the customer can and cannot do with the software (e.g., no reverse engineering, no resale).
2. Establishes how much and how often the customer pays.
3. Limits the provider’s liability and disclaims certain warranties.
4. Specifies that customer data remains the property of the customer.
5. Helps both parties meet legal and regulatory obligations.
6. Safeguards proprietary technology and trade secrets.
7. Sets expectations for uptime, technical support, and software maintenance.

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Disclaimer: This document is not to be taken as legal advise.

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