Ticketing Agent Employment Contract

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Microsoft Word (Editable)
Pages
4
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Document Overview

A Ticketing Agent Employment Contract is a legally binding agreement between an employer (such as a travel agency, bus company, airline, event organizer, or tour operator) and a ticketing agent (the employee responsible for handling ticket sales, bookings, and customer service).

Here are the essential parts:
1. Job Title and Description
2. Commencement and Duration
3. Workplace Location
4. Working Hours
5. Remuneration
6. Probation Period
7. Leave Entitlements
8. Duties and Responsibilities
9. Confidentiality Clause
10. Termination Clause
11. Code of Conduct
12. Non-Compete Clause
13. Dispute Resolution
14. Governing Law

The primary purpose is to:
1. Formalize the employment relationship between the ticketing agent and the company.
2. Clarify the duties expected from the ticketing agent.
3. Protect both parties legally in case of disputes or misunderstandings.
4. Comply with employment laws such as the Kenyan Employment Act, 2007.
5. Establish mutual expectations, including pay, working hours, performance standards, and conduct.

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