Concierge Employment Contract

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Document Overview

A Concierge Employment Contract in Kenya is a formal written agreement between an employer (such as a hotel, serviced apartment, or corporate establishment) and a concierge (employee). It sets out the terms and conditions of employment in compliance with the Employment Act, 2007 (Kenya) and other labor laws.

Purpose:
1. Outlines the concierge’s responsibilities, such as assisting guests, handling requests, coordinating with other departments, and maintaining service standards.
2. Ensures that the employment relationship complies with Kenyan labor laws (e.g., minimum wage, leave, overtime, termination notice).
3. Includes confidentiality and conduct clauses to protect the employer’s business and reputation.
4. Clearly states entitlements such as salary, leave, and dispute resolution mechanisms, ensuring fair treatment.
5. By documenting the terms of employment, both parties have a reference point if misunderstandings or disagreements arise.

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Concierge Employment Contract

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