Sample Customer Service Representative Employment Contract in Kenya

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Microsoft Word (Editable)

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Document Overview

A Customer Service Representative Employment Contract is a legally binding document between an employer and a person hired to serve as a customer service representative which clearly outlines the terms of engagement.

It typically contains the following key components:
1. Parties to the contract (Employer and Employee)
2. Position and Duties
3. Employment Period
4. Probation Period (if applicable)
5. Place of Work
6. Working Hours
7. Remuneration
8. Leave Entitlement
9. Confidentiality
10. Code of Conduct
11. Termination
12. Governing Law
13. Entire Agreement
14. Amendments

Purpose:
1. Clearly states employee's job role and expectations.
2. Ensures compliance with Kenyan labor laws and company policies.
3. Protects both parties' interests.

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Sample Customer Service Representative Employment Contract in Kenya

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