Mobile Money Attendant Employment Contract

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Document Overview

A Mobile Money Attendant Employment Contract is a formal agreement between a mobile money outlet owner or agent (the employer) and a mobile money attendant (the employee).
It outlines the terms of employment, including job duties, salary, working hours, code of conduct, confidentiality obligations, and termination procedures.
The contract applies to attendants working in M-Pesa, Airtel Money or similar mobile money outlets.

The purpose of this contract is to:
1. Legally define the relationship between the employer and the mobile money attendant.
2. Ensure accountability and honesty in handling cash, float, and customer transactions.
3. Protect both parties by setting clear rules on performance, security, and confidentiality.
4. Prevent fraud, loss, or misuse of customer funds and float.
5. Ensure compliance with the Employment Act, 2007 and mobile money operator guidelines.
6. Promote professionalism, transparency, and trust in the mobile money business.

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Mobile Money Attendant Employment Contract

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